Zani Del Fra' history 2

How to order custom products

Can I order online?

Yes, your order can be completed entirely online. Your order will be reviewed by our staff who will contact you for confirmation before issuing an invoice for the 30% deposit. For small orders, you can pay directly online by credit card. If you see the option to pay by credit card at checkout, you can proceed with immediate payment. Orders paid by credit card are processed immediately.

How does the service work?

To get started, choose your leather color and desired customization. Then select your packaging type and choose a quantity from those available. You can enter the exact number of pieces you wish to order in your cart.

Is it possible to purchase products without customization?

Yes, products without customization are marked by default with “Zani Del Fra' – Made in Italy”. If you want a completely neutral item, please indicate this when ordering.

Is it possible to order samples?

Yes, you can order one or more samples, either customized or plain, at a dedicated price.

Can I enter the exact number of pieces to order?

Yes. Start by selecting a quantity range and, in the cart, enter the exact number.

Is it possible to see a preview of the production?

Yes, we can send you detailed pictures or videos of the first piece in progress.

What is the minimum order per color?

The minimum order per color is the minimum indicated for each product. The minimum production quantities indicated on the product sheet are per color. Therefore, if the product sheet indicates a minimum of 30 pieces, for example, 30-50, the minimum order is 30 pieces.

Payments and shipping

How are prices calculated?

Wholesale prices vary based on quantity ranges: for example, 30 to 50 pieces, 51 to 100, and so on. As the quantity increases, the unit price decreases.

What are the delivery times?

Generally, delivery takes place within 4 weeks. However, times may vary depending on the type of customization chosen. Each product page indicates the expected delivery time.

Do you want us to take care of delivery to the final recipient?

Prices are ex-factory and the default delivery method is that the customer sends his own courier to collect from one of the locations Zani del Fra'. If you would like shipping to your destination, it is possible; you can request it by indicating it in the notes when ordering. The shipping cost will be calculated and communicated directly by the staff. Zani del Fra' to the customer.

Are there minimum quantities?

Yes, each product sheet indicates the minimum order quantity.

What are the accepted payment methods?

FOR THE FIRST ORDER

From 1.001 to 5.000 euro
Invoice with payment 50% upon order and 50% upon delivery, 5% discount
Invoice with payment 30% upon order and 70% within 30 days.

From 5.000 to 50.000 euro
Invoice with payment 30% upon order and 70% upon delivery, 3% discount
Invoice with payment 30% upon order and 70% within 30 days.
Invoice with payment 30% upon order and 70% within 60 days. Cost 3%.

From 50.000 to 200.000 euro
Payment to be determined according to specific agreements

Customer Service and Contacts

Telephone and email contacts

If you have any questions, you can contact us by email at the following address: in**@********ra.it or by calling us at 02.48012712.

Not sure about the performance of your packaging?

We can also provide you with simulations for packaging with color, layout, and finish variations, always in the "Services" section.

Can't find a color you need?

Contact us or visit the “Services” section to view all available options.

Customizations

What customizations are available?

There are six types of customization available:

  • Choice of packaging: between cloth bags and/or boxes, depending on the product.
  • Choosing your skin color: 6 colors are available by default, but over 50 variations and different types of leather are available upon request.
  • Engraving of the company logo, dry (without color, low relief effect) or hot (with gold or silver foil).
  • Engraving of initials of the recipient person, dry or hot.
  • Company logo embroidery, with the possibility of choosing the thread color.
  • Embroidery of initials, with choice of thread color.
What colors are available?

Zani del Fra' can create your personalized corporate gifts and accessories in more than 250 colors. Click here to discover all the leathers and colours available.

What does dry etching mean?

Dry etching is a technique that imprints the logo or initials on the leather without the use of paint, creating an elegant and discreet low-relief effect.

What does hot etching mean?

Hot engraving involves applying a colored foil (gold or silver) between the leather and the punch, for a brighter and more defined visual result.

Can I also choose the size of the logo or initials?

Yes, but it depends on the type of logo and the size of the item. We recommend using the suggested configurations as a basic guide.

Is it possible to customize the packaging too?

Yes, bags and boxes can be screen printed with your logo in one or two colors.

Is it possible to request colors not listed?

Yes, you can choose alternative colors by consulting the material charts. Please indicate the desired code in the order notes.

Not sure how your logo will look?

You can request various layout, size, and technical proposals in the “Services” section.

Do you need gift cards in your packages?

Please indicate this in the order notes.

Is it possible to order custom-made products?

Absolutely. As indicated in the "Completed Projects" section, we can create non-catalogue products upon request. Contact us by email or phone, or fill out the form provided.

How much do custom packages cost?

The price of the packages is indicated on each product sheet. The cost of the boxes varies based on their size and is calculated directly at checkout.

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